TRAINING - sUPPORT & services
Comprehensive Support - Training, & Maintenance
Collaborating with RX Solutions goes beyond having an
advanced CT scanner. Our partnership begins from the initial discussions and
extends through our comprehensive training, support, and maintenance services,
ensuring optimal use of your X-ray CT system throughout the machine’s
In-Depth Product Training:
From the time you plan to purchase your Industrial CT scanner
system, right through to system commissioning, our teams are here to support
you. We schedule two training sessions: an initial session to familiarize you
with the machine and X-Act once your machine is delivered, followed by a more
advanced training a few months later when you have gained a good understanding
of the tomograph. The goal is toensure you have the knowledge you need to use
and maintain your EasyTom XL in the best possible way.
Dedicated Support Team:
Benefit from telephone assistance and remote support with
our technical experts. We are here to answer all your questions and solve
issues related to the machine and/or software, ensuring optimized operation of
your industrial CT scan from installation throughout its lifecycle.
Avoid unexpected downtime, unplanned part replacements,
etc., with our maintenance contracts. Our team ensures the performance of your
system is maintained and kept up-to-date with regular upgrades, allowing you to
benefit from the latest features developed by RX Solutions.
At RX Solutions, collaboration and listening to your
feedback are in our DNA. That's why we are constantly improving the performance
of our X-ray CT systems and the X-Act software. Through regular updates, we
guarantee the best possible user experience when scanning your parts.