Do X-rays damage products?
No. X-ray inspection does not alter the inspected products.
Are food or cosmetic products contaminated by X-rays?
No. X-rays pass through materials without creating contamination, and products do not need to be opened for inspection.
Can packaged products be inspected?
Yes. In most cases, packaging remains intact, even through multiple layers of packaging.
Can several thousand parts be inspected?
Yes, once throughput has been validated during preliminary trials. For example, dozens of parts can be processed in a single loading cycle on our EasyTom XL.
What size and weight limits apply?
The part must physically fit inside the machine. Since loading remains manual, sample weight must be considered in accordance with handling regulations. RX Solutions designs the workstation to move loads rather than requiring operators to carry them.
Who performs the sorting?
Either your operators or RX Solutions personnel. When customers perform the sorting themselves, our teams remain available for support throughout the project.
Who decides whether a part is compliant?
Your operators or our teams. If RX Solutions performs the sorting, decisions are based on validated reference images approved beforehand by the customer.
Are results available quickly?
Yes. Images are analyzed in real time, and results are known during or immediately after the inspection campaign, on the same day.
My project is urgent. Can you respond quickly?
Yes. Each request is evaluated individually to find the most appropriate scheduling solution. Machine allocations can be distributed over several weeks if required.
Who handles repackaging and return shipment?
RX Solutions receives and stores your pallets. Unpacking, sorting, and repackaging can be carried out either by your team or ours. Return shipping remains the customer's responsibility.
Can our operators come on site?
Yes. A dedicated workstation is provided, initial training is included, and support is available throughout the project. If confidentiality is required, the inspection room can be privatized. A break room is also available. Customers staying for several days may even enjoy the surroundings of Lake Annecy and the Alps.